I deleted a user and an entire folder is lost

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David Jonas

• May 24, 2024 13:56

Can someone please reach out to me to fix this?

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  Rona

  • May 24, 2024 20:00
  • Edited

  Hi David, 

  Welcome to Box Community and glad to assist!

  Looks like you're currently subscribed on Box's free individual account. Do you have an alternate Box account where the user deletion took place? 

  If so, can you contact our Support team using that Box account instead? 

  We'd love to further assist! 

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