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CompletedHello,
We have had our Domain names locked with 2Factor. None of the backup codes work. This is domain wide. I had to create an alias to post to this forum. Is there a way to talk to a Support Team to assist us in at the very least Deleting the accounts that were created for our domain?
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Hi Kevin,
Welcome to the Box Community!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Best,
Ann
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