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Personal Pro Plans Do Not Include SSL & At Rest Encryption

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R Field

Hi there.
Appreciate a resonse on the following. When viewing Box Pricing Plans, "SSL & At-Rest Encryption" is specified for for the Starter plan and higher, but not for the Personal Pro plan.

As per this Box article, "https://support.box.com/hc/en-us/articles/360044194533-Data-Encryption-at-Box" states that "from a single user with a Personal account to our largest Enterprise accounts - is encrypted in transit" and "Content is also encrypted at rest by Box using 256-bit AES encryption"

Does the Box Personal Pro plan no longer include SSL and At-Rest encryption?

Thanks

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3 comments

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  • Ann

    Hi there, 

    Welcome to the Box Community!

    To confirm, I suggest that you contact our Sales team. They should be able to provide the features for the different types of subscriptions that Box offers.

    There are a couple of ways to get in touch with our Sales team:

    1. You can give them a call directly at 1.877.729.4269 ext. 1
    2. Submit a contact form at this page: https://www.box.com/quote/
    3. View package options and live chat sales (available during US business hours) at this page: https://www.box.com/pricing/

    Thank you for posting!

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  • R Field

    Hi there. Thanks for the reply, however didn't really answer the question. However I'll touch base with your Sales team and update this post with the answer as to if the Personal Pro plans do not include encryption and SSL.

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  • Jason Lederman

    R Field, did you ever get a response to this question? I'm wondering the same thing - it definitely used to include full encryption. So, if it doesn't now - that's a change that I'm fairly sure they didn't tell anyone about...

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