Storage Limit of 10GB

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• May 30, 2024 13:34

I've shared a folder to an external source. When the external source uploads they get an error saying "Account storage limit reached"

Why is this happening when my account storage is unlimited?

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  Rona

  • May 30, 2024 21:32

  Hi there, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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