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  • Rona
    • Edited

    Hi there,

    Welcome to Box Community and glad to assist!

    To successfully install Box Drive, please ensure that you'll be using a supported Operating System. 

    Mac

    Prerequisites:

    • Supported OS version
    • HFS or HFS+ formatted hard drive
      • APFS formatted hard drives are supported with Box Drive v1.2.93+
    • Box Sync is not installed

    Recommended minimum system specifications:

    • 1.6GHz dual core processor
    • 4GB of RAM
    Note
    If your machine does not meet the recommended system specifications, you may still be able to install and run Box Drive. However, you may encounter a degraded experience.

    Windows

    Prerequisites:

    Recommended minimum system specifications:

    • 1.6GHz dual core processor
    • 4GB of RAM
    Note
    If your machine does not meet the recommended system specifications listed above, you may still be able to install and run Box Drive. However, you may encounter a degraded experience.
     
    Meanwhile, to get the complete instructions in installing Box Drive you can  visit this article. 
     
    Hope it helps! 
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