Changing phone number
AnsweredI recently changed my mobile phone number.
Because the Box previously sent a security code to my ole phone number, I need to change my registered mobile number. However, after log-in, in the Account Setting section, I do not see my mobile number information (any phone number information at all). How do I change my mobile number registered witht Box?
FYI, I changed the two-step authenticator method to use an e-mail. Therefore, I do not think I have immediate problem. However, I still want to de-register my old phone number and register my new number.
Thank you.
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Hi Takeo,
Welcome to Box Community and glad to assist!
You can add/change your mobile number through your Account Profile.
To edit your Account Profile:
- Login to box.com and navigate to View Profile.
- Click Edit Information and add your phone number.
- Click Save Changes.
Thanks for posting!
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