Managing Files And Folders From The Admin Console

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Jayne Fisher

• June 04, 2024 13:16

Good afternoon,

We have a Box Enterprise account and I need to view all our file structures and size of each folder. I am the Admin on this account and have been unable to access the Content Manager to find all the folders? I can only see the folders that I personally have access to. I did see the note below when trouble shooting but as I said we have Box Enterprise so should be able to see all Folders?

Are you able to advise?

Note: This feature is available for Business Plus, Enterprise, and Enterprise Plus accounts only. For more information about pricing plans, or to upgrade, visit box.com/pricing.

Many thanks

Jayne

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  Rona

  • June 04, 2024 20:03

  Hi Jayne, 

  Welcome to Box Community and glad to assist! 

  Upon checking you are currently subscribe to a Business account. You can confirm this by going to box.com> Admin Console> Account & Billing. 

  Thanks for posting! 

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