Can not receive SMS Authentication code from Vietnam.

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Lê Hồng Long

• June 05, 2024 03:30

I can't receive SMS Authentication code form Mobiphone (Vietnam mobile network), so my account is lock, I can't login to box.

My account: <personal information-redacted>

and my friend account also same situation: <personal information-redacted>

Please help. 

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• 

  Rona

  • June 05, 2024 19:55

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Each users should create a new ticket in order address their MFA issues. Rest assured that a member from Product Support will get in touch. 

  Thanks for posting! 

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