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2 comments

  • Rona

    Hi there, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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  • DS

    Hi,

    I still have the same problem, my account shows 9.9 Go used over 10.0, and now I cannot download any more files.

    Thank you very much in advance for your helps, in the past, you was just settle the pb in few seconds ? something

    happen or change with the free box account ?

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