not receiving resetting password email

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Suman Kumari

• June 11, 2024 07:11

My team member is having issue to reset password as he is not receiving email on his outlook. His email id: <personal information-redacted>

 

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  Rona

  • June 11, 2024 21:04

  Hi Suman, 

  Welcome to Box Community and glad to assist! 

  The email address you've indicated in this post is not registered to Box. This is why he's not receiving the password reset email. 

  In this case, I encourage your colleague to setup an account with Box instead. And register for free: https://www.box.com/en-ca/pricing/individual

  Thanks for posting! 

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  new user

  • July 18, 2024 21:32

  Hello, I need help reseting my password for my box account. I made this account as I can't sign in to my work box.com. I am not seeing the reset password emails coming in. Please PM me.  

   

  Thanks!

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