Unlinking Email Address from Account

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  • Rona

    Hi Andy, 

    Welcome to Box Community and glad to assist! 

    You can replace your primary email address and later on remove it into the account. Doing so will free up the email, ready to be added in your other Box account. 

    Let's begin by adding a new email and to add an email address:

    1. Login to box.com and navigate to Account Settings> Login and Email Addresses
    2. Click Add More Emails.
    3. Enter a valid email address.
    4. Click Save.

    An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.

    The email address that you just added will be added as a secondary email. To make a secondary email address your primary email address:

    • Click Make Primary next to the email address you want as your primary email address.

    Lastly, to free up your email please remove your email address:

    1. Click Remove next to the email address you want to remove.
    2. In the confirmation dialog box, click Okay.

    Thanks for posting!

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