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Can't change my email address. I am the Primary Admin of our Box Enterprise account.

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emram07931

I am trying to change my email address because we are retiring our domain.  We set up a new domain and I gollowed all the steps to register the new domain and set up a managed user for the new email address.

I can't change my email address.

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  • Rona

    Hi Emmanuel, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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