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Change owner (no access to current)

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Marina Brassington

How do we change the owner when we no longer have access to that email account? The employee left the business years ago and the email account deactivated, we are all contributors, but the account owner is the past employee. 

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  • Rona

    Hi Marina, 

    Welcome to Box Community and glad to assist! 

    Once the email account has been deactivated/deleted and you can no longer sign in with Box. I'm afraid, we currently don't have a workaround to access this account.

    Let us know if you have questions, 

    Thanks for posting! 

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  • Marina Brassington

    So if the owner is joeblogs@hotmail.co.uk, how do we change the owner to joesmith@hotmail.co.uk?

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