Usage is not correct

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John Tim

• June 20, 2024 14:04

Usage of my account is shown as 40Gb used of 50Gb, but I only have less than 1Gb used.
Could you run your script to correct the usage?
I need to upload files for collaboration that in total are more than 9Gb and and with this issue, I can't do it. 
Thanks.

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  Rona

  • June 20, 2024 20:27

  Hi there, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  Diana Gilbert

  • June 20, 2024 20:40

  This is not completed !!!

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