Box Drive Install Error - CBFS File Error
CompletedI have a brand new computer and Box drive is failing to install. This is the latest .msi and I have verified I can install on other PCs without any issues. The error code is 1603 but the actual error lines in the log are below:
Calling custom action Box.Desktop.Installer.CustomActions!Box.Desktop.Installer.CustomActions.CloudFilesCustomActions.CloudFilesUnregisterPackage
CloudFilesUnregisterPackage - Begin
CloudFilesUnregisterPackage - Error: System.Exception: Failed to find package.
at Box.Desktop.Installer.CustomActions.CloudFilesCustomActions.GetInstalledPackage(PackageManager packageManager)
at Box.Desktop.Installer.CustomActions.CloudFilesCustomActions.UnRegisterPackage(Session session)
at Box.Desktop.Installer.CustomActions.CloudFilesCustomActions.CloudFilesUnregisterPackage(Session session)
CustomAction CloudFilesUnregisterSparsePackage returned actual error code 1603 but will be translated to success due to continue marking
SFXCA: Extracting custom action to temporary directory: C:\WINDOWS\Installer\MSI5295.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action Box.Desktop.Installer.CustomActions!Box.Desktop.Installer.CustomActions.CbfsInstallerCustomActions.InstallCbfs
Starting Cbfs install
Streem Path: , Exists: False
Error: Streem path was bad. Setting to C:\Program Files\Box\Box\FS\streem.exe
CBFS Cab Path: , Exists: False
Error: CBFS cab path was bad. Setting to C:\Program Files\Box\Box\FS\cbfsconnect.cab
AppDir: C:\Program Files\Box\Box\
Streem Path: C:\Program Files\Box\Box\FS\streem.exe, Exists: False
CBFS Cab Path: C:\Program Files\Box\Box\FS\cbfsconnect.cab, Exists: False
Creating Directory C:\Program Files\Box\Box\Temp
Starting Streem to install CBFS
Cbfs install failed with The system cannot find the file specified
Removing Directory C:\Program Files\Box\Box\Temp. Attempt C:\Program Files\Box\Box\Temp of 1.
CustomAction LaunchStreemInstallCBFS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
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