Sync Errors

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Rob Burka

• June 21, 2024 14:12

Sync errors are preventing the loading of new records, and there are so many, I'm not sure which records were already loaded in contrast to the specific sync errors. I need close in support. Is that possible? 1:1?

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  Rona

  • June 21, 2024 20:49

  Hi Rob, 

  Welcome to Box Community and glad to assist! 

  In order to help address your sync errors, can you confirm your Operating System and current Box version? 

  We'd love to further assist! 

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  Rob Burka

  • June 22, 2024 13:14

  I'm using Box.com and I have an iPhone that I loaded box from the Apple Store, I think its V 5.25.0 (24921). I can't pull photos from the iphone into Box, by using Box.

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