my storage is full, but it isn't.

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Ariane Mawaffo

• June 23, 2024 19:46

hi, my storage is full, but it isn't. how i can resolve this problem?

Thanks

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  Rona

  • June 24, 2024 20:00

  Hi Ariane, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  Ariane Mawaffo

  • June 25, 2024 07:54

  Dear Rona, thank you!

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  Ariane Mawaffo

  • June 28, 2024 09:35

  Dear Rona,

  It's been a moment that it's showing 7.4GB out of 10GB. But I have no files in my box account.

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