Free storage space error

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Diana Gilbert

• June 23, 2024 21:15

My storage is full, ive removed files to make space for more files I cant upload anything please fix the incorrect storage count, ive abandoned this account until fixed.

DO NOT MARK IT AS COMPLETE UNTIL THE STORAGE COUNT IS FIXED.

Ive been reporting this for 2 weeks and no action from box.

thanks

Diana

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• 

  Rona

  • June 26, 2024 16:44

  Hi Diana, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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