login issue with Gmail account

Answered

Follow

New post

一菲Effy

• June 25, 2024 03:40

Hi,

i have two box account ,one is create via my previous company mail address ,and i can login box app with it as normal.one is create with myself gmail address,but i always cannot login it with box app,only can use with box website .could you help me figure out this please ?many thanks.

0

• 

  Rona

  • June 26, 2024 14:59

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Can we begin  by confirming your Operating System and current Box version? 

  Also, do you remember if it ever worked before? 

  We'd love to further assist! 

  0

  Comment actions Permalink

Please sign in to leave a comment.