Unable to add to enterprise

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Mary Grace Marshall

• June 25, 2024 16:54

I am trying to add other members of our organization to our new box account and keep getting the message "Email already used in a Box account but not associated with an enterprise". 

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  Rona

  • June 25, 2024 22:30

  Hi Mary Grace, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  Stephen Manning

  • June 26, 2024 13:05

  I am also having this issue.
  
  Can someone please get in touch with me for a solution.
  
  Thank
  Stephen

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