Unlimited Storage is full?

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Natasha Klosterman

• June 25, 2024 17:23

Hello!

We just joined box, and I am currently uploading all of our content that was on our previous cloud service onto box. We have the business plan with unlimited storage, but now my download has been stopped and it says my storage is full.

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  Rona

  • June 26, 2024 14:52

  Hi Natasha, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  Aaron

  • December 11, 2024 22:48

  Hi there – I'm having this same problem! 

   

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  PHOTUM ADM BOX

  • April 24, 2025 11:34

  I have the same problem

  I signed up for the "Business" plan. It is clear in your ad that it is an UNLIMITED plan. We are a company that works with photos and videos of graduation events. We hired BOX exclusively for backup. Now we have this space problem. I need help and a solution for this problem.
  Thank you

  account ID: 41294387587

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