I can't update files from Mac Finder
AnsweredWe use Macbook Pros at my company, and we keep all our files in Box. I guess Box Drive? Every file has the little cloud with the down arrow icon next to it, EXCEPT this one folder that is all green check marks; and a couple other scattered files. My boss asked me to check my stuff that is set to 'offline'. Nothing I do to these files (right clicking on them in Finder, logging to Box.com and trying to update them there) is working. I feel like a dolt. What step am I missing? How do I get these files back online?
Thank you,
-Monica
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