Free Space Decreased after Free Trial
AnsweredI used to have 50GB of free space before I tried the free business trial. When I reverted to the personal account again, my free space is now only reflecting 10GB. I was never informed that the space would be decreased before signing up for the trial and I would like my free space returned to 50GB. Please assist.
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Hi there,
Welcome to Box Community and glad to assist!
In regards to your previous subscription, You could consult this with our Billing team via billing@box.com.
Thanks for posting!
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