Email confirmation expired

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Jonathan Short

• June 28, 2024 14:08

Same problem that has been reported to you multiple times by other users.  I've tried multiple times to confirm my email and it says the link has expired

 

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  Rona

  • June 28, 2024 20:03

  Hi Jonathan, 

  Welcome to Box Community and glad to assist! 

  You can reset your password once your confirmation email has expired. 

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.

  • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
  • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
  • Also, check your spam folder in your email client for this email.

  Thanks for posting! 

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