User needs MFA reset

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DaVinci Admin

• July 01, 2024 19:33

A user cannot sign in via authenticator or backup code, can I request their MFA be reset, please?

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  Rona

  • July 01, 2024 21:43

  Hi there, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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