Lost Data

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Brian Salamone

• July 02, 2024 15:38

Hello all,

I have BOX free account and today  logged into and majority of my folders are missing. I looked into my trash and they are not there. They were there/available and accessible yesterday. Any Help?

 

Brian

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  Rona

  • July 02, 2024 19:36
  • Edited

  Hi Brian, 

  Welcome to Box Community and glad to assist!

  If you're not seeing them through your trash, you must be looking for your collaborated folders. 

  Your access may have been removed or has expired. At this rate, you should contact the owner to gain back your access to your collaborated files/folders. 

  Thanks for posting! 

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  Brian Salamone

  • July 02, 2024 19:39

  Hi Rona, thank you for your response. Th weird thing is I am the Owner...

  Any advice?

   

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