Consolidate Domain Accounts

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Scale IT Team

• July 02, 2024 17:05

I am setting up a "Business Plus" account for my company, and have verified my domain and have forced SSO for signing in using Okta. 

How do I handle managing users that had previously signed-up for personal accounts using my verified e-mail domain. I can't add Okta users that have the same email they used to sign-up for a personal box account.

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  Rona

  • July 02, 2024 19:03

  Hi there, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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