Cannot send invite to new employee

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Shantelle Urquidez

• July 02, 2024 18:31

We have 2 companies. I mistakenly sent the shared folders for KKOS lawyers before I added the employee seats in Main Street Business. I have removed all external shared email addresses from both companies, but it still won't let me add their seats.

 

Please help as soon as possible. 

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• 

  Rona

  • July 02, 2024 19:30

  Hi Shantelle, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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