adding collaborators who have been deactivated

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Kimberly A Lutz

• July 03, 2024 15:19

I accidently deactivated a collaborator and would like to add them back in.  How do I do this?

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  Florence Gayhart

  • July 08, 2024 04:01
  • Edited

  Hello,
  
  

  To reactivate a deactivated collaborator in Box, follow these steps:

  Log in to Box: Go to your Box account and log in.
  Navigate to the Folder: Go to the folder where the collaborator was originally added.
  Manage Collaborators: Click on the “Share” button or the “Collaborators” tab.
  Add Collaborator: Enter the email address of the deactivated collaborator in the “Invite People” field.
  Set Permissions: Choose the appropriate permission level for the collaborator.
  Send Invite: Click “Send” to re-invite the collaborator.
  
  This should restore their access to the folder.

   

   

  
  
  

   

   

   

   

   

   

   

   

   

   

  Best Regards,
  Florence Gayhart
  Official Site

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• 

  Rona

  • July 05, 2024 21:42
  • Edited

  Hi Kimberly,

  Welcome to Box Community and glad to assist! 

  You can inform the deactivated user(s) to contact Box Support to look into his/her deactivated status or just setup a new account.

  Thanks for posting! 

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