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Error uploading file

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Good afternoon. When I upload a file of more than 1mb it gives error and it does not synchronise in the cloud, the file with a red dot and does not update on other computers. Thank you.
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  • Rona

    Hi there,

    Welcome to Box Community and glad to assist! 

    Looks like we would be needing the following information as we continue to investigate. 

    • Where do you upload your file, is it through box.com or your local Box folder?
    • Also, please attach a screenshot of your upload error. 
    • Can we confirm your current Box version and Operating System? 

    We'd love to further assist! 

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