I Transferred a folder with success but the new folder location is empty and now I can't find any of the documents.
Answereda colleague created a folder in their account for me to share my folders to and when I clicked move my folder to their folder, it loaded successfully but now both mine and their new folder is empty although their folder info says 1GB in size with 699 files in it... But it shows empty to me and them when opening.. Please help and hopes I didn't loose it all:(
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Hello Rona,
I had clicked the blue check box of the folder then on the top right menu, I clicked on “Move” then chose the folder that was shared to me by a colleague.
The Folder shared by my colleague is still visible but remains empty and may appear to never load.. This is the case from mine and my colleagues end. Files just disappeared.
Please help asap as Box support is extremely slow..
Also, not sure how to share the workflow?
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