Changing the account domain

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GRIDE 渡邉 克也

• July 08, 2024 03:12

Thank you very much for your continued support.

 

The domain of the account I am currently using is "@gride.co.jp",

but I would like to change this to another domain "@jcmoa.org".

 

In that case, would it be possible to transfer the current data and external user information in the BOX as is?

If so, please tell me how to change the domain.

 

GRIDE.ltd　Watanabe

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  Marlene Hadley

  • July 08, 2024 09:34

  Hello!

  To change the domain of your Box account from "@gride.co.jp" to "@jcmoa.org" and transfer data along with external user information, contact Box support. They will assist in verifying domain ownership and guide you through the migration process. Update user emails via the Box Admin Console if necessary and inform external collaborators about the domain change to ensure seamless access. It's advisable to back up critical data before initiating any changes.

   

   

  I hope this serves your need!

  upsers portal login

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  Rona

  • July 08, 2024 19:49

  Hi there, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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