Please tell me about Microsoft Authenticator two-step authentication.

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水谷　洋

• July 08, 2024 09:15

Even if I enter the authentication code displayed in the app, it says "invalid code" and I cannot log in.

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  Thomas Daniel

  • July 09, 2024 11:34
  • Edited

  Hello,

  Microsoft Authenticator two-step authentication adds an extra layer of security to your account. It requires two forms of identification: your password and a second verification through your mobile device. This can be notification or a verification code sent to the authenticator app.

  I hope this information helpful to you.

  Best Regard

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

  costco com

   

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  Rona

  • July 08, 2024 23:22

  Hi there, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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