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2 comments

  • Rona

    Hi Michael, 

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • David T Lord

    Greetings Rona,

    We have the same issue - and there does not seem to be a way to create a ticket to get it resolved.  Can you assist for us as well? 

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