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need user removed from your email suppression list.

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SEFA Admin

PLease remove user from email suppression list.  He is not receiving confirmation emails and I have checked proof point and MS quarantine.

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  • Esther Smith
    • Edited

    Hello,

    Certainly! To remove an email address from an account-level suppression list, you can follow these steps:

    Using the AWS CLI:
    Configure the AWS CLI with the AWS account and Region associated with the account-level suppression list.
    Run the following command to remove the email address:
    $ aws sesv delete-suppressed-destination --email-address

    For more details, refer to the guide on removing an email address from the account-level suppression list.
    Using the Amazon SES console:
    Log in to the Amazon SES console.
    Navigate to Configuration > Suppression list.
    Remove individual email addresses by selecting them from the table or typing them in.
    Remember to validate the email address and associated bounces or complaints before removing it from the suppression list.  flyingtogether ual com travel

    Best Regards

    esther598

     

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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