Box app doesn´t open

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João Solano

• July 16, 2024 12:06

When I open the app box on my mac, it asks me to log in, I am directed to the browser to login and after logging in it goes back to the initial image of the app that did not open.

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  Rona

  • July 16, 2024 19:12

  Hi João, 

  Welcome to Box Community and glad to assist!

  While we investigate, we'd appreciate if you could confirm your Operating System and your current Box version. 

  We'd love to further assist!

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  João Solano

  • July 17, 2024 08:14

  Hi Rona.
  it's Mac OS  Ventura13.5.2 (22G91)

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