Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

New User Confirmation email fails to send to a specific email

Answered
Follow
New post
Lauri Matos

I've set up an account for one of our new employees, but the confirmation email never comes through. I've been trying this for hours.

I then decided to do a test. I created another account with a different name and email, and it worked as it should, but for some odd reason, it does not work for the new employee. Please advise. Thank you!

 

0

Comments

1 comment

Date Votes
  • Rona

    Hi Lauri, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum. 

    We'd love to further assist! 

    0
    Comment actions Permalink

Please sign in to leave a comment.