I can't add a new user

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Demian Vallone

• July 17, 2024 22:03

I can't add a new user - I get the message "user belongs to another enterprise," but I need them to be part of this organization as well. How can they be in both?

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  Rona

  • July 18, 2024 20:07

  Hi Demian, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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