can't receive re-set password mails

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エノテカ:国際・企画:渡辺成子

• July 18, 2024 01:35

hello, there !

I'm writing to say that one of my colleagues can not receive re-set password emails due to malfunction of mail system.

Her email address is <personal information-redacted>

Could you please investigate for this matter ?

Warm regards,

Naruko

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• 

  Rona

  • July 18, 2024 20:37

  Hi Naruko, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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