Box.V2 Windows SDK File Download Issue

Trying to do a fairly straightforward process that searches a box instance for a file and downloads the stream. The process works fine for the first 2 downloads. Once the 3rd file attempts to download, it times out.

var downloadResponse = await client.FilesManager.DownloadAsync(boxFile.Id);

2024-07-18 10:46:00.9800|ERROR|Error in BoxDownload process to capture files|System.TimeoutException: Request timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.

Can't seem to get any more information to help troubleshoot. I'm processing these requests synchronously so there should not be any issues with api limits.

Daniel Wegrzen

July 18, 2024 19:06

Upgraded to the newest SDK version (5.7.1 --- was on 5.6.1) and the problem seemed to be resolved!

Rona

July 19, 2024 19:57
Edited

Hi Daniel,

Welcome to Box Community!

To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!

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