Cancel Free Trial and Delete My Account

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Yiwen Song

• July 19, 2024 02:00

Hi, I created an free-trial business account for downloading big files from other organization. I don't want using this account now but cannot find an online way to cancel the free trial. Please cancel the free trial and delete my account. 

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  Bryan M Bader

  • July 19, 2024 03:07

  I did the same. Am I being trapped into this trial?? PLEASE cancel my account and subscription.

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  Rona

  • July 19, 2024 20:32

  Hi Yiwen, 

  Welcome to Box Community and glad to assist! 

  It shows that you've successfully deleted your account. If you need more details regarding your cancellation, you can reach out to our Cancellation team via cance@box.com.

  Thanks for posting!

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