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Long time down-loading files

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Cristina Maccalli

I have a business account. However any time I am transferring genomic data it is taking long and sometimes I receive error messages. Moreover, I need to down-load files one by one. I would like to know if anybody is using the enterprise account  and if they still encounter the same issue, or if this account will allow the up-load and down-load files in batches. 
Thank you

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  • Ruby Williams
    • Edited

    Hi,

    Using an enterprise account can indeed offer more robust features for handling large data transfers. Many enterprise accounts support batch uploading and downloading, which can significantly streamline your workflow and reduce errors.

    If you’re still encountering issues with an enterprise account, it might be worth checking with your service provider’s support team to ensure your account is properly configured for batch processing. They can also provide specific guidance on optimizing your data transfer processes.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Best Regards,

     

     

     

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  • Rona

    Hi Cristina, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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