When I search with Metadata filters nothing comes up?

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Brenda Carey

• July 22, 2024 13:58

Hello,

I have a metafield template with 3 fields, however, when I search for items by the metadata that I know is assigned to certain files, my search brings up nothing and says:

 

What's going/how can I fix this?

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  Rona

  • July 22, 2024 22:21

  Hi Brenda,

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Jay Ketchaver

  • September 09, 2024 18:22

  I'm having the same issue.

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