Lost Access to sub folders

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Steve Warren

• July 22, 2024 15:22

Dear Support,

My work colleague had access to a folder containing 29 sub folders  - using Sharing -  External Shared.  Now he can only see 3 of the sub folders.  No other settings appear to have changed

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  Rona

  • July 22, 2024 22:27

  Hi Steve,

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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