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Storage Limit Reached

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Campus

Hi! 

I am not able to upload anything new because I am getting a notification that I have "reach the storage limit, but that is not accurate. 

What can be done to help? Thanks!

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2 comments

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  • Jon Ralph
    • Edited

    Hello, Campus

    If you’re receiving a notification about reaching your storage limit but believe it’s inaccurate, here are a few steps you can take:

    Check Actual Storage Usage: Verify your storage usage through the service’s web interface to ensure it’s not a display error. adpvantage
    Clear Cache: Sometimes, clearing your browser or app cache can resolve such issues.
    Empty Recycle Bin: Ensure that your recycle bin or trash is empty, as deleted items might still be taking up space.
    Update Software: Make sure your software or app is up to date, as bugs in older versions might cause such issues.
    Contact Support: If the issue persists, contact the support team of the service you’re using for further assistance.

    These steps should help resolve the issue.

     

    If you need more detailed guidance, feel free to ask!

    Best regards

    Jon ralph

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. If you have additional questions, please don't hesitate to reply in this forum. 

    We'd love to further assist! 

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