Invite an User in Teams who Already have an account

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CRETON Jonathan

• July 24, 2024 10:05

Hello,

We tried to invite our CEO who already have a free box account for himselft in our Box Account Premium, but we have an error message. 

What can we do ?

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  Rona

  • July 24, 2024 21:35

  Hi Jonathan, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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