Move user from External to Managed

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Jeff Abare

• July 24, 2024 15:09

I need Jayashree Ray's account moved from External users to Managed Users.  I tried hitting the elipses on the user account and selecting "Make Managed User" yesterday but nothing came of it.

Thank you,

Jeff Abare

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  Rona

  • July 24, 2024 21:28

  Hi Jeff,

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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