upgrade lost users

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Derek Nakagawa

• July 24, 2024 21:14

I upgraded my plan because i needed more space.  I lost all the old users

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  Derek Nakagawa

  • July 24, 2024 21:15

  How do I get all the old users back?

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  Rona

  • July 25, 2024 21:40

  Hi Derek, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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