all my folders are gone

Answered

Follow

New post

東計　ＣＣ

• July 25, 2024 11:48

I was invited to upgrade to a paid account and now all my folders are gone. Is it possible to get them back?

0

• 

  Rona

  • July 25, 2024 20:55

  Hi there, 

  Welcome to Box Community and glad to assist! 

  During this transition, please note that your Box contents will be inaccessible indefinitely. 

  This turnover process typically takes a maximum of 24 hours. If it exceeds the expected ETA, please feel free to reach out to us again.

  Thanks for posting!

  0

  Comment actions Permalink
• 

  東計　ＣＣ

  • July 26, 2024 00:36

  We now have access. thank you

  0

  Comment actions Permalink

Please sign in to leave a comment.