I Cannot access a file I created a few days ago

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Paul Austin

• July 26, 2024 12:53

I created a box note on Wednesday 24th July that I can no longer acccess and no one else I shared the link with seems to be able to either. How can I get this fixed? it will be hard to recreate the info inside it.

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  Rona

  • July 26, 2024 19:25

  Hi Paul, 

  Welcome to Box Community and happy to assist!

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

  At this rate, please get in touch with your internal helpdesk team for immediate assistance.

  Thanks for posting!

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